Stillwater Consulting: Conflict Management Training

   "Those disputing, contradicting and conflicting people are generally unfortunate in their affairs. They get victory, sometimes, but they never get good will, which would be of more use to them." Benjamin Franklin (1706-90)

   Conflict is a natural occurrence within any relationship whether business or personal. If left unresolved or mismanaged it will produce both real and hidden costs for everyone involved. Many individuals have been socialized to avoid conflict, yet others strongly confront it. Both of these approaches can have the effect of damaging relationships, lowering productivity and increasing both personal and financial costs.

   Stillwater Consulting Ltd. takes a proactive approach to conflict management. We will develop programming that responds to the specific ongoing growth within your organization and meets the needs of management and employees. Our goal is to provide an understanding of conflict and the utility of effective management of various issues through interpersonal management sessions, small group coaching, team building exercises and project collaboration meetings.

   Stillwater Consulting Ltd. provides a step-by-step program, which teaches people to:

Acknowledge and understand the conflict
Identify the source
Accept and manage their emotions
Recognize their conflict style
Address the conflict
Develop positive solutions
Implement the solutions

Our conflict management programming includes interpersonal management, aggression control, conflict modes, meeting facilitation, supervision, problem solving and team building. The benefits for your organization include:

Increased productivity
Elevated trust and respect among employees
Alignment of goals
Improved communications
Increased problem solving abilities

By implementing a conflict management training program within your organization, you can not only reduce conflict but also equip your staff to deal with future issues by utilizing collaborative problem solving techniques. This promotes unity and strength within your company.

Take the first step to organizational success! Contact Stillwater Consulting Ltd. for an initial consultation.